Frequently Asked Questions

Find answers to all possible questions regarding swim programs, schedules, fees, etc.

Please find answers to some of the most commonly asked questions.  If the question you are looking for is not there, give us a call – we’re always here to help.

 

General Questions

My child is new to swimming; What class should I register for?

You should contact Aquastream to schedule a complimentary 30-minute swimming assessment to get started. Our swimming instructors will evaluate your child’s skills and determine the level.

Click here to schedule your free swim tryout.

What are the class ratios?

At Aquastream Swim School we developed our curriculum guidelines that list 1 instructor per 3 students for Fun Kids, and 1 instructor to 6 students for Parent and Tot program levels.

How long is a typical swim lesson?

Swim lessons are 30 and 45 minutes in length.

Parents and Tots (6 month-36 months): 30 minutes

Toddlers (3-5 years): 45 minutes

Fun Kids (5-13 years): 45 minutes

Pro Kids (13-18 years): 45 minutes

My child has attended swimming classes before, how do I know what level my child is?

If your child has had previous swimming experience you may contact us at swim@youraquastream.ca or 905.879.7946 to book a free tryout class.

When should I register for classes?

We have four sessions: Summer (July to August), Fall (September to December), Winter (January to March), and Spring (March to June). Our classes fill quickly so we recommend enrolling at least one month in advance.

How should I enrol?

You may enrol in person after you have completed your free tryout, or by phone by contacting us at 905.879.7946 or by sending us an email at swim@youraquastream.ca.

How much do swim lessons cost?

Our tuition fees vary based on the number of lessons in a session. Please visit or call us for detailed pricing and scheduling information or take a look at our fees.

Do you provide private (one-on-one) classes?

Unfortunately no. We don’t provide private or semi-private classes.

What do I need to bring to swimming lessons?

Please bring with you a swimming suit, towel, indoor shoes, goggles and a swimming cap if hair is longer than shoulder length. For children 4 years and younger, please bring a reusable swimming diaper. If you are planning to shower at our facility after the class, feel free to bring your body wash and shampoo as well

If my child misses a class can I schedule a make-up class?

Make-up classes are subject to availability and can only be scheduled by emailing us at swim@youraquastream.ca.

We enforce scheduling a make-up class maximum 3 days after the absence, so that we may accommodate your schedule.

Makeups should be scheduled via email only. Our lesson plans are progressive so in order to advance and progress safely, we recommend that your child attends their regular class consistently.

How can I pay for my swimming classes?

We currently accept VISA, MASTER CARD, cheques and cash. Payment is accepted through our online parent portal, which we will share with you once you register for lessons.

What to expect from Parents & Tots program?

Besides parents’ learning how to hold their child during a back float, tots will learn the following skills:

  • Holding breath under the water
  • Swimming the distance between parent and instructor
  • Grabbing onto the side of the pool
  • Jumping into the water
  • Floating independently
  • Kicking
  • Rolling from front to back

What should I bring to Parents & Tots lesson?

  • Swimsuit for yourself
  • Swimming suit for your child
  • Reusable swim diapers can also be purchased at the front desk
  • Towels for you and your child
  • Indoor shoes for yourself
  • Indoor shoes for your child
  • Swimming cap for children who have hair longer than shoulder length